Loving selling can be the base of being a good sales people, but how to build sound relationships with a substantial amount of faithful clients and bring your sales with a much more outstanding achievement, you may need to “ask for”.
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If it's just you on your own and your sales skills aren’t up to scratch, you might want to consider investing in some training. Meanwhile, these tips from SmallBusiness.co.uk and Robert Craven, author of Bright Marketing, should help to point you in the right direction:
Put your heart on your sleeve - Too many people are shy about putting themselves foeward to clients even if they are eager to work with them. They expect possible customers to pick up on their enthusiasm twithout doing anyhting.
Visiting a potential client to tell them how excited you are about the working with them is a good way to strengthen a relationship. Emphasising that the relationship could be mutually beneficial and offering the reasons why will allow you to introduce your products or services and explain what you do.
The business 'script' - There are three simple questions that you can ask in order to get more business. This so-called 'script' can be used with existing customers who already like your business. These questions can be asked over coffee or by phone and they really do work.
‘What do you like about our business?’ – It’s simple and straightforward, but will allow you to listen to what they say and build on your strengths.
‘What do you dislike about our business?’ – Again, just listen to what they say and try not to be defensive.
‘What do we need to do to get more business from you?’ – Often, they will tell you exactly what you need to do to get more business from them. You need to be bold enough to ask the simple questions that will get you far.
Referrals - Plenty of people know about referrals but how do you ask for one?
You know that the person in front of you has lots of contacts. Surely you could sell to one of them, but how do you ask for the referral so that you don’t feel embarrassed or upset the person you are talking to?







